If users are working with Magic Jack Plus device then, they may sometimes come across an error message 23 because they have lifted the phone hand set instead of a dial tone. Fix Magic Jack Plus Error Code 23 with apt guidelines by our technical team. But what is Magic Jack? It is a small device which delivers an easy way to carry as well as work in faster mode. Let us see what solutions we have for this error code?
Steps to Fix Magic Jack Error Code 23 are as follows:
Step 1: Find out the MAC Address for your Magic Jack Plus
Just like any other Ethernet devices, there is also a device known as MAC address which is assigned to Magic Jack Plus.
- The very first step is to find out the “MAC address” for user’s specific Magic Jack Plus. This option is located just under the “DHCP Table” or similar.
- However the Mac address is something like 6c:33:a9:xx:xx:xx.
- This will however be used in the next step
Step 2: Reserve your IP address to the MAC address
- Now, search where exactly the IP address is reserved as suggested by Magic Jack Plus Support team, One should reserve this IP address as assigned to this MAC address. This clearly defines that whenever the router is starting or even if the device is unplugged from power, it will come up with same IP address assigned to it.
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Step 3: Configuring the NAT to direct ports of your Magic Jack device
- To fix Magic Jack Plus error 23, navigate to the “NAT” or “SUA” settings in router. The next thing is to assign ports 5060 and 5070 to easily get access to IP address that users have reserved
- Do ensure that users have saved the settings after applying all the above steps
- At last, users should be able to work with the dial tone at the time when they are lifting the phone’s handset.
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Connect to our Expert Technical Team for World-Class Support Solutions Delivered at User’s Desk
We are backed by skilled and expert team who are always available to assist its customers in fixing up issues confined to Magic Jack technical faults. Technical experts are available at Magic Jack Support Number +1-888-593-4845 with a motive assist users with all possible solutions available at our end. Feel free to connect with us anytime and get more such issues resolved completely.